At Metro Super Market ecommerce site, we strive to provide our customers with the best possible shopping experience, from browsing our products to receiving their orders. To ensure that your order is shipped quickly and safely, please review our shipping policy below:
Processing Time: We typically process orders within 1-2 business days of receiving them. This time is needed to ensure that your order is accurate, packaged securely, and ready for shipment.
Shipping Methods: We offer a variety of shipping methods for our customers to choose from, including standard ground shipping, expedited shipping, and international shipping. The shipping cost and estimated delivery time will vary depending on the shipping method selected.
Shipping Rates: Our shipping rates are calculated based on the weight and destination of the package. We offer free shipping on orders over a certain amount, which can vary depending on promotions and sales.
Tracking Information: Once your order has been shipped, you will receive a tracking number via email. This will allow you to track your package and stay up-to-date on its delivery status.
Delivery Time: The estimated delivery time will depend on the shipping method selected at checkout and the destination of the package. Please note that delivery times may be delayed due to unforeseen circumstances, such as weather or carrier delays.
International Shipping: We ship to many countries around the world, but please note that additional customs fees and taxes may apply. These fees are the responsibility of the customer and are not included in the shipping cost.
Returns: If you receive a damaged or incorrect item, please contact us within 30 days of receiving your order. We will work with you to resolve the issue and provide a replacement or refund if necessary.
We hope this shipping policy from Metro Super Market provides you with all the information you need to make an informed purchase. If you have any further questions, please do not hesitate to contact us. Thank you for shopping with us!